89dk Privacy Policy

89dk ("we", "us", "our", or "the Platform") is committed to protecting the privacy and personal data of all individuals who visit, register on, or interact with the 89dk platform at https://89dk.pro. This Privacy Policy has been prepared to inform you clearly and transparently about our data handling practices. It applies to all users of the 89dk platform, whether you are a registered player, a visitor browsing the site, or a person contacting our support team.

By using the 89dk platform — including registering an account, making a deposit, placing a bet, or contacting support — you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with the practices described in this policy, you should not use the 89dk platform.

89dk collects personal data through several channels: directly from you when you register or contact us, automatically as you use the platform, and from third-party payment providers when you make a transaction. The categories of personal data we collect include the following:

89dk uses the personal data we collect for specific, legitimate purposes directly related to the operation of the platform and the delivery of our services to players in Bangladesh. We do not use your data in ways you would not reasonably expect. The principal purposes for which we process your personal data are:

• To register and manage your 89dk account, including verifying your identity and age in compliance with responsible gaming obligations.
• To process deposits, withdrawals, and all financial transactions conducted through the platform via bKash, Nagad, Rocket, and local bank transfers.
• To deliver and improve the gaming experience, including personalising game recommendations, bonus offers, and promotional communications based on your usage history.
• To comply with anti-money laundering (AML) obligations, fraud prevention requirements, and any other legal or regulatory duties applicable in Bangladesh.
• To provide customer support, resolve complaints, investigate disputes, and respond to your enquiries via live chat or email.
• To monitor platform usage and detect patterns of prohibited conduct, including the use of multiple accounts, bonus abuse, and automated betting tools.

89dk does not use your personal data for automated decision-making processes that produce legal or similarly significant effects on you as an individual, except where required to do so by applicable law or for the detection of fraudulent activity.

89dk processes your personal data on the following legal bases: (a) Performance of Contract — processing necessary to deliver the services you have signed up for, including account management and transaction processing; (b) Legal Obligation — processing required to comply with AML regulations, age verification requirements, and other applicable laws; (c) Legitimate Interests — processing carried out for the purpose of fraud prevention, platform security, and improving the quality of our services, where those interests are not overridden by your own privacy rights; and (d) Consent — for optional marketing communications, where you have actively opted in.

89dk does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share your personal data only in the following limited and necessary circumstances:

• Payment processors (bKash, Nagad, Rocket, and banking partners): to complete deposit and withdrawal transactions initiated by you. These providers act as independent data controllers for the portion of your data they handle.
• Game studio and technology providers (Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Spribe, and similar): technical data required to deliver game content and verify session integrity. These providers are bound by data processing agreements.
• Legal and regulatory authorities: where 89dk is required by applicable law, court order, or regulatory direction to disclose personal data. In such cases, 89dk will comply fully and will notify affected users where legally permitted to do so.
• Fraud prevention and AML service providers: anonymised or pseudonymised transaction and behavioural data may be shared with specialised service providers that assist 89dk in detecting and preventing money laundering, fraud, and prohibited account conduct.

Any third-party service provider that processes personal data on behalf of 89dk is required to do so only under documented instructions from 89dk, to implement appropriate security measures, and to keep the data confidential. 89dk remains responsible for ensuring that such providers meet these standards.

89dk takes the security of your financial and personal data seriously. All data transmitted between your device and the 89dk platform is encrypted using SSL (Secure Socket Layer) technology. This means that your mobile number, payment details, and account credentials are protected from interception in transit. SSL encryption is active on every page of the 89dk platform — not only on login or payment pages.

89dk does not store your full bKash PIN, Nagad PIN, or bank account passwords. Payment credentials are submitted directly to the respective payment gateway (bKash, Nagad, Rocket, or partner bank) and are not retained by 89dk's own servers beyond what is strictly necessary to record the transaction reference and confirm settlement. 89dk stores only the last four digits of a mobile wallet number or bank account number for display purposes in transaction history.

89dk retains your personal data for as long as your account remains active and for a period thereafter as required to fulfil our legal, regulatory, and contractual obligations. Specifically: account and identity data is retained for a minimum of 5 years after account closure, in accordance with applicable AML record-keeping requirements; transaction records are retained for a minimum of 5 years from the date of each transaction; game activity logs are retained for 2 years from the date of each session; support correspondence is retained for 3 years from the date of the last interaction.

When your personal data is no longer required for any of the purposes described above and no legal retention obligation applies, 89dk will securely delete or anonymise that data so that it can no longer be attributed to you as an individual. You may request information about the specific retention period applicable to your data by contacting support.

As a user of the 89dk platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team via live chat. 89dk will respond to all valid requests within 30 days of receipt.

89dk uses cookies and similar tracking technologies on the platform to enable core functionality, improve performance, and enhance your experience. A "cookie" is a small text file placed on your device by the 89dk platform when you visit. The types of cookies 89dk uses include: strictly necessary cookies (required for the platform to function, such as session authentication tokens); functional cookies (which remember your preferences, such as your language setting); and analytics cookies (which help us understand how players navigate the platform so we can improve it).

89dk does not use advertising cookies to track your activity across third-party websites. You may manage or disable non-essential cookies through your mobile browser settings. Please note that disabling strictly necessary cookies may prevent some parts of the 89dk platform from functioning correctly.

The 89dk platform is strictly intended for adults aged 21 years and above. 89dk does not knowingly collect, solicit, or process personal data from any person under the age of 21. If 89dk becomes aware that personal data belonging to a person under 21 has been collected, that data will be permanently deleted and the associated account will be closed immediately. If you are a parent or guardian and you believe your child has provided personal data to 89dk, please contact support immediately via live chat so that we can take corrective action.

The 89dk platform may contain references to third-party services, such as game studios and payment providers, that operate under their own independent privacy policies. 89dk is not responsible for the privacy practices of these third parties. When you interact directly with a third-party service — for example, when you initiate a bKash transaction via the bKash gateway — your interaction is governed by that provider's own privacy policy, not this one. We encourage you to review the privacy policies of any third-party service you use in connection with the 89dk platform.

89dk reserves the right to update or amend this Privacy Policy at any time. When we make a material change — one that significantly affects how we collect, use, or share your personal data — we will provide reasonable notice by posting a prominent notice on the 89dk platform or by sending a notification to the mobile number or email address registered on your account. The effective date at the top of this policy will be updated to reflect the date of the most recent revision.

Your continued use of the 89dk platform following notification of any change to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the updated Privacy Policy, you must stop using the platform and request account closure via live chat. The current version of this Privacy Policy is always the version published on this page.

If you have any questions, concerns, or requests relating to this Privacy Policy or to how 89dk handles your personal data, please contact our support team via live chat on the platform. We are available 24 hours a day, 7 days a week, and aim to respond to all privacy-related enquiries within 30 days.

You may also reach our support team by email at: [email protected]